Contact Information

719 Griswold, Suite 1100
Detroit, MI  48226
(313) 962-5035
(313) 965-1940 (fax)
Phone Hours: M - F, 9:00 am - 5:00 pm
Office Hours:  M - F, 9:00 am - 5:00 pm
Closed for lunch 12:45 - 1:45 daily

Payment Mailing Address

​P.O. Box 2018
​Memphis, TN  38101-2018

​*Make Checks Payable to Chapter 13 Trustee*
*Include Case Number on all Payments*

Quick Links

CM/ECF (PACER)
TFS Bill Pay
NDC (National Data Center Case Access)
13 Network Case Access
United States Bankruptcy Court E.D. Mich.
David Wm. Ruskin, Chapter 13 Trustee
Tammy L. Terry, Chapter 13 Trustee
National Association of Chapter 13 Trustees (NACTT)

OFFICE CLOSING! (updated 11/24/21)
Thanksgiving Holiday

The Office of Chapter 13 Trustee – Krispen S. Carroll will be closed Thursday, November 25, 2021 and Friday, November 26, 2021.

The office will re-open on Monday, November 29, 2021 at 9:00 am.

IMPORTANT NOTICE! (updated 11/04/21)
Reports via the NDC

Effective November 2021 the Office of Chapter 13 Trustee – Krispen S. Carroll will be emailing the Trustee’s Report of Receipts and Disbursements using the National Data Center (NDC). These reports will be emailed every six months instead of monthly going forward.
 
Attorneys and debtors with an account will receive a link to the report to view on the NDC. Attorneys and debtors can sign up for a free account at www.ndc.org. Please sign up for an NDC account now if you don’t have one.
 
For any debtor that we have an email address for but that do not have an NDC account, an email will be sent with a link to view the report without having to create an account.


US TRUSTEE NOTICE! (updated 10/18/21)
Emergency Rental Assistance Programs Available!

For information about emergency rental assistance programs click here. 

Para obtener información en español, haga clic aquí.

IMPORTANT NOTICE! (updated 10/06/21)
Email Reader Best Practices

1. Please put only the case number, as 2112345 or 21-12345, in the subject line. Refrain from copying and pasting into the subject line. Special formatting may be pasted, and your message will be rejected.

2. File names of attached documents must not contain special characters.

3. Keep the total attachment size below 10MB. Files over 9MB can cause the email reader program to crash.

4. If a debtor emails you a picture of a document, please convert it to a pdf file under 10MB. Then email the pdf file.

5. Please add automatedemail@det13ksc.com and Ch_13_Trustee_Carroll@det13ksc.com to your allowed senders list. These are the emails used by our case management software.

6. The above email addresses, kscfinancials@det13ksc.com, and carroll.orders@det13ksc.com are unattended. Anything typed in the body of the message is not read by any employee. Any response sent to those addresses is not read by any employee.
​
7. The 341 Declaration and Questions forms can be found on our COVID-19 page. The form is now fillable by pdf editors and viewers. Please complete and email this form to kscfinancials@det13ksc.com by noon on Monday after the §341 Hearing has concluded. Please ​DO NOT email the documents used to verify the debtor(s) identity.

IMPORTANT NOTICE! (updated 5/3/21)
Stip and Order to Excuse Third-Party Payment Order

The Stipulation and Order Excusing a Third-Party Payment Order has been updated. The updated form can be found by visiting our Library page.

IMPORTANT NOTICE! (updated 3/19/21)
COVID-19 Stimulus Checks

As per the language of the COVID 19 related relief bills, our office will not be seeking turnover of any stimulus funds received by Chapter 13 filers.  If a portion of your 2020 tax refund included stimulus funds not previously received, that portion of the refund will not be included in any tax refunds required to be paid to the Trustee under your Chapter 13 plan.    

IMPORTANT NOTICE! (updated 3/17/21)
CM/ECF Policies

Questions regarding the court procedure for filing the Domestic Support Obligation form should be directed to the Bankruptcy Court at ​mieb.uscourts.gov.

IMPORTANT NOTICE! (updated 3/1/21)

Phone System

Our direct lines and voicemail system are online. All employees are still working remotely so please continue to use email as much as possible. Email addresses and phone numbers can be found on the Staff Directory Page.

DEBTOR NOTICE! (UPDATED DECEMBER 22, 2020)
​ACH UPDATE FOR DEBTORS FINANCIALLY AFFECTED BY THE CORONAVIRUS

The Office of the Chapter 13 Trustee, Krispen S. Carroll will grant a one-time request to stop one ACH payment.  Please contact Jackie Arbogast @ jacqulynn@det13ksc.com .  2021 ACH draw dates and deadlines are as follows:
ACH Draw Date Deadline - Date Time
August 17, 2021 August 13, 2021 4:00 pm
August 30, 2021 August 26, 2021 4:00 pm
September 7, 2021 September 2, 2021 4:00 pm
September 17, 2021 September 15, 2021 4:00 pm
September 28, 2021 September 24, 2021 4:00 pm
October 5, 2021 October 1, 2021 4:00 pm
October 18, 2021 October 14, 2021 4:00 pm
October 28, 2021 October 26, 2021 4:00 pm
November 5, 2021 November 3, 2021 4:00 pm
November 17, 2021 November 15, 2021 4:00 pm
November 29, 2021 November 23, 2021 4:00 pm
December 6, 2021 December 2, 2021 4:00 pm
December 17, 2021 December 15, 2021 4:00 pm
December 28, 2021 December 22, 2021 4:00 pm
If additional relief is required beyond one payment, please contact your attorney.  Our office will stipulate to remove debtors from the ACH program and switch to TFS deductions (www.tfsbillpay.com).  Please contact your attorney for more information.  

DEBTOR NOTICE!
​Debtor Orientation Video

The video to the right should be watched before attending your 341 Meeting of Creditors.

The video provides valuable information as you begin the Chapter 13 Bankruptcy process.

For best viewing experience please download or maximize while viewing online.

IMPORTANT NOTICE!
Creditor Attendance at 341 Meeting of Creditors

The Office of Chapter 13 Trustee - Krispen S. Carroll is using Zoom to conduct the 341 Meeting of Creditors. Before the scheduled hearing date please contact Shannon Horton, shannon@det13ksc.com, to obtain the meeting link.  All requests must include the case number and date of hearing.

    Attn. Chapter 13 Debtors:
    Please complete the following sections to receive documents from
    ​the Trustee via e-mail.

    By providing your e-mail you agree to receive non-court documents via e-mail from the Office of Chapter 13 Trustee - Krispen S. Carroll. We will never sell your information to any company or person.

DEBTOR NOTICE! Instructions for
​Case Access

Detailed information about your case is now available at www.ndc.org.

After accessing the website, choose the "Get Started.  It's Free" button and follow the prompts.  You will need the list of creditors from your case to complete the account set-up process.

The video to the right will help to explain the NDC features.

MAKE YOUR CHAPTER 13
​PLAN PAYMENT ONLINE!
​Take a tour of the TFS Online Payment System

The Office of the Chapter 13 Trustee -Krispen Carroll is now accepting online payments from TFS Bill Pay.

Information about this service, including an updated Stipulation and Order Excusing Wage Order and Order for Electronic Transfer of Funds is available by clicking HERE.  Check out the website at www.tfsbillpay.com.

    To Unsubscribe from emails from the Trustee complete the following and click unsubscribe.

    You will be removed from the email list within 60 days.