Krispen S. Carroll​, Chapter 13 Trustee
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COVID-19 Information

Contact Information

719 Griswold, Suite 1100
Detroit, MI  48226
(313) 962-5035
(313) 965-1940 (fax)
Phone Hours: M-F, 8:00 am - 4:00 pm
Office Hours:  M - F, 9:00 am - 5:00 pm
Closed for lunch 12:45 - 1:45 daily

Payment Mailing Address

​P.O. Box 2018
​Memphis, TN  38101-2018

​*Make Checks Payable to Chapter 13 Trustee*
*Include Case Number on all Payments*


Quick Links

CM/ECF (PACER)
TFS Bill Pay
NDC (National Data Center Case Access)
13 Network Case Access
United States Bankruptcy Court E.D. Mich.
David Wm. Ruskin, Chapter 13 Trustee
Tammy L. Terry, Chapter 13 Trustee
National Association of Chapter 13 Trustees (NACTT)

Standing Trustee Pledge of Excellence

IMPORTANT NOTICE! (updated 1/29/20)
341 Meeting of Creditors Declaration and Questions

Please visit the COVID-19 page to download the 341 Declaration and Questions forms. Please complete and email this form to kscfinancials@det13ks.com by noon on Monday after the §341 Hearing has concluded. Please DO NOT email the documents used to verify the debtor(s) identity.

IMPORTANT NOTICE! (updated 12/16/20)

Phone System Restored

Our direct lines and voicemail system are online. All employees are still working remotely so please see our Staff Directory Page and send your request via email. If you need to call our office the following phone numbers will connect you to someone that will forward your request to the correct employee. 

General questions - 313-319-2152
ACH questions - 313-319-2402
Thank you for you patience and understanding.

DEBTOR NOTICE! (UPDATED DECEMBER 22, 2020)
​ACH UPDATE FOR DEBTORS FINANCIALLY AFFECTED BY THE CORONAVIRUS

The Office of the Chapter 13 Trustee, Krispen S. Carroll will grant a one-time request to stop one ACH payment.  Please contact Jackie Arbogast @ jacqulynn@det13ksc.com .  2021 ACH draw dates and deadlines are as follows:
ACH Draw Date Deadline - Date Time
March 1, 2021 - Last February Draw February 25, 2021 4:00 pm
March 5, 2021 March 3, 2021 4:00 pm
March 17, 2021 March 15, 2021 4:00 pm
March 29, 2021 March 25, 2021 4:00 pm
April 5, 2021 March 31, 2021 4:00 pm
April 19, 2021 April 15, 2021 4:00 pm
April 28, 2021 April 26, 2021 4:00 pm
May 5, 2021 May 3, 2021 4:00 pm
May 17, 2021 May 13, 2021 4:00 pm
May 28, 2021 May 26, 2021 4:00 pm
June 7, 2021 June 3, 2021 4:00 pm
June 17, 2021 June 15, 2021 4:00 pm
June 28, 2021 June 24, 2021 4:00 pm
July 6, 2021 July 1, 2021 4:00 pm
July 19, 2021 July 15, 2021 4:00 pm
July 28, 2021 July 26, 2021 4:00 pm
August 5, 2021 August 3, 2021 4:00 pm
August 17, 2021 August 13, 2021 4:00 pm
August 30, 2021 August 26, 2021 4:00 pm
September 7, 2021 September 2, 2021 4:00 pm
September 17, 2021 September 15, 2021 4:00 pm
September 28, 2021 September 24, 2021 4:00 pm
October 5, 2021 October 1, 2021 4:00 pm
October 18, 2021 October 14, 2021 4:00 pm
October 28, 2021 October 26, 2021 4:00 pm
November 5, 2021 November 3, 2021 4:00 pm
November 17, 2021 November 15, 2021 4:00 pm
November 29, 2021 November 23, 2021 4:00 pm
December 6, 2021 December 2, 2021 4:00 pm
December 17, 2021 December 15, 2021 4:00 pm
December 28, 2021 December 22, 2021 4:00 pm
If additional relief is required beyond one payment, please contact your attorney.  Our office will stipulate to remove debtors from the ACH program and switch to TFS deductions (www.tfsbillpay.com).  Please contact your attorney for more information.  

DEBTOR NOTICE!
​Debtor Orientation Video

The video to the right should be watched before attending your 341 Meeting of Creditors.

The video provides valuable information as you begin the Chapter 13 Bankruptcy process.

For best viewing experience please download or maximize while viewing online.


IMPORTANT NOTICE!
Creditor Attendance at 341 Meeting of Creditors

The Office of Chapter 13 Trustee - Krispen S. Carroll is using Zoom to conduct the 341 Meeting of Creditors. Before the scheduled hearing date please contact Shannon Horton, shannon@det13ksc.com, to obtain the meeting link.  All requests must include the case number and date of hearing.

DEBTOR NOTICE!
​FOR DEBTORS WITH QUESTIONS ABOUT YOUR CHAPTER 13 PAYMENTS

The Office of the Chapter 13 Trustee, Krispen S. Carroll, understands that many debtors may have had interruptions in regular income due to the Covid-19 restrictions imposed by the State of Michigan.  If you are unable to make your regular payment due to loss of a job, you do not need to contact our office to provide that information.  Temporary gaps in otherwise regular payments will not result in the filing of a Motion To Dismiss (MTD) during this crisis. 
 
If your inability to make payments is likely to extend beyond the next several weeks, debtors are encouraged to contact their attorney.  Any formal suspension or modification of your current payment obligation requires approval of the court which can be obtained only through your attorney.  Please direct all questions requesting any suspension or reduction of payments to your attorney.   

    Attn. Chapter 13 Debtors:
    Please complete the following sections to receive documents from
    ​the Trustee via e-mail.

    Please enter your case number.
    By providing your e-mail you agree to receive non-court documents via e-mail from the Office of Chapter 13 Trustee - Krispen S. Carroll. We will never sell your information to any company or person.
Submit

DEBTOR NOTICE! Instructions for
​Case Access

Detailed information about your case is now available at www.ndc.org.

After accessing the website, choose the "Get Started.  It's Free" button and follow the prompts.  You will need the list of creditors from your case to complete the account set-up process.

The video to the right will help to explain the NDC features.

MAKE YOUR CHAPTER 13
​PLAN PAYMENT ONLINE!
​
Take a tour of the TFS Online Payment System

The Office of the Chapter 13 Trustee -Krispen Carroll is now accepting online payments from TFS Bill Pay.

Information about this service, including an updated Stipulation and Order Excusing Wage Order and Order for Electronic Transfer of Funds is available by clicking HERE.  Check out the website at www.tfsbillpay.com.

    To Unsubscribe from emails from the Trustee complete the following and click unsubscribe.

    Please enter your case number.
    You will be removed from the email list within 60 days.
Unsubscribe


A message from the chapter 13 trustee

Our Staff strives to provide outstanding assistance and we welcome your comments and any suggestions on how we may continue to improve our performance.  Please direct your comments to Krispen Carroll by calling 313-962-2383, writing to the address listed under contact information on our home page, or via email to her assistant at shannon@det13ksc.com.

For questions or comments about this website, contact us via this link:


Disclaimer
Photo used under Creative Commons from YODCOX!
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