Contact Information

719 Griswold, Suite 1100
Detroit, MI  48226
(313) 962-5035
(313) 965-1940 (fax)
Phone Hours: M - F, 9:00 am - 5:00 pm
Office Hours:  M - F, 9:00 am - 5:00 pm
Closed for lunch 12:45 - 1:45 daily

Payment Mailing Address

​P.O. Box 2018
​Memphis, TN  38101-2018

​*Make Checks Payable to Chapter 13 Trustee*
*Include Case Number on all Payments*

Quick Links

TFS Bill Pay
NDC (National Data Center Case Access)
13 Network Case Access
BFine (Bankruptcy + Finance Information Network Exchange)
Bankruptcy Documents - Document Submission
CM/ECF (PACER)
United States Bankruptcy Court E.D. Mich.
David Wm. Ruskin, Chapter 13 Trustee
Tammy L. Terry, Chapter 13 Trustee
National Association of Chapter 13 Trustees (NACTT)

IMPORTANT NOTICE! (updated 1/4/23)
341 Zoom Hearings

The 341 Zoom Hearing procedures for the Office of Chapter 13 Trustee - Krispen S. Carroll are changing with the January 6, 2023 Docket. Each room will have an assigned link and use that link each week. The 341 Docket with links and direct links for each room can be found here.

DOCKET NOTICE! (updated 11/30/22)
Judge Randon Court Procedures and Status Conferences

PLEASE NOTE:  Per the Court’s published directives concerning Chapter 13 dockets which can be found on the Court’s website under “COVID -19 Information,” Judge Mark Randon, 11/04/2020 Notice of Change in Procedures --  ALL ORDERS CONFIRMING, RESOLVING OR ADJOURNING HEARINGS, must be received by the Chapter 13 Trustee 24 hours in advance of the scheduled hearing.  The order deadline for Judge Randon is Tuesday by 2pm.  If your order is submitted after this deadline, please plan to appear on the contested docket on Wednesday at 2pm. 
 
If you would like to schedule a status call with the Trustee or Staff Attorney handling the docket regarding your matter, please contact the office at the following email address statusconferences@det13ksc.com. The subject line MUST include the date of the docket for which the request is being made.
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IMPORTANT NOTICE! (updated 11/10/22)
bkdocs.us

The Office of Chapter 13 Trustee - Krispen S. Carroll will be accepting pre and post confirmation financial and supporting documents through bkdocs.us. We will also accept proposed Orders Confirming Plan, as .docx files, and proposed stipulations through bkdocs.us.

NEVER submit driver's licenses or Social Security Cards, those documents are deleted and not reviewed by the staff.

Please group pay-stubs together when submitting them through bkdocs.us as the service can accept files up to 25MB in size.

Remove SSNs, dependent information and bank account information from all Tax Returns submitted through bkdocs.us. Tax Returns that contain SSNs will be rejected by the bkdocs.us service. If you are submitting State of Michigan Tax Returns please redact the example SSNs that appear on the return in boxes 2 and 3.

Please visit bkdocs.us to register for a free document submission account. Click here for a Getting Started guide.

IMPORTANT NOTICE! (updated 9/23/22)
Trustee Fee Change

Effective October 1, 2022, the Trustee Fee for the Office of Chapter 13 Trustee Krispen S. Carroll will be 8%.

IMPORTANT NOTICE! (updated 6/2/22)
FREE Personal Financial Management Course

In conjunction with the Trustees' Education Network (TEN), we are now offering a FREE Personal Financial Management Course for all filers assigned to Krispen S. Carroll, Chapter 13 Trustee. Please click here to read the TEN brochure. Please click here for registration directions.

IMPORTANT NOTICE! (updated 4/8/22)
Stip and Order to Excuse Third-Party Payment Order

The Stipulation and Order Excusing a Third-Party Payment Order has been updated. The updated forms, .docx and .pdf, can be found by visiting our Library page.

IMPORTANT NOTICE! (updated 3/25/22)
EFT Authorization

The EFT Authorization has been updated. Please download the newest version here. 

IMPORTANT NOTICE! (updated 11/04/21)
Reports via the NDC

Effective November 2021 the Office of Chapter 13 Trustee – Krispen S. Carroll will be emailing the Trustee’s Report of Receipts and Disbursements using the National Data Center (NDC). These reports will be emailed every May and November.
 
Attorneys and debtors with an account will receive a link to the report to view on the NDC. Attorneys and debtors can sign up for a free account at www.ndc.org. Please sign up for an NDC account now if you don’t have one.
 
For any debtor that we have an email address for but that do not have an NDC account, an email will be sent with a link to view the report without having to create an account.

US TRUSTEE NOTICE! (updated 10/18/21)
Emergency Rental Assistance Programs Available!

For information about emergency rental assistance programs click here. 

Para obtener información en español, haga clic aquí.

IMPORTANT NOTICE! (updated 3/19/21)
COVID-19 Stimulus Checks

As per the language of the COVID 19 related relief bills, our office will not be seeking turnover of any stimulus funds received by Chapter 13 filers.  If a portion of your 2020 tax refund included stimulus funds not previously received, that portion of the refund will not be included in any tax refunds required to be paid to the Trustee under your Chapter 13 plan.    

IMPORTANT NOTICE! (updated 3/17/21)
CM/ECF Policies

Questions regarding the court procedure for filing the Domestic Support Obligation form should be directed to the Bankruptcy Court at ​mieb.uscourts.gov.

DEBTOR NOTICE!
​Debtor Orientation Video

The video to the right should be watched before attending your 341 Meeting of Creditors.

The video provides valuable information as you begin the Chapter 13 Bankruptcy process.

For best viewing experience please download or maximize while viewing online.

IMPORTANT NOTICE!
Creditor Attendance at 341 Meeting of Creditors

The Office of Chapter 13 Trustee - Krispen S. Carroll is using Zoom to conduct the 341 Meeting of Creditors. Before the scheduled hearing date please contact Shannon Horton, shannon@det13ksc.com, to obtain the meeting link.  All requests must include the case number and date of hearing.

    Attn. Chapter 13 Debtors:
    Please complete the following sections to receive documents from
    ​the Trustee via e-mail.

    By providing your e-mail you agree to receive non-court documents via e-mail from the Office of Chapter 13 Trustee - Krispen S. Carroll. We will never sell your information to any company or person.

DEBTOR NOTICE! Instructions for
​Case Access

Detailed information about your case is now available at www.ndc.org.

After accessing the website, choose the "Get Started.  It's Free" button and follow the prompts.  You will need the list of creditors from your case to complete the account set-up process.

The video to the right will help to explain the NDC features.

MAKE YOUR CHAPTER 13
​PLAN PAYMENT ONLINE!
​Take a tour of the TFS Online Payment System

The Office of the Chapter 13 Trustee -Krispen Carroll is now accepting online payments from TFS Bill Pay.

Information about this service, including an updated Stipulation and Order Excusing Wage Order and Order for Electronic Transfer of Funds is available by clicking HERE.  Check out the website at www.tfsbillpay.com.

    To Unsubscribe from emails from the Trustee complete the following and click unsubscribe.

    You will be removed from the email list within 60 days.