Krispen S. Carroll​, Chapter 13 Trustee
  • Home
  • Hearings
  • Staff Directory
  • Information and Maps
  • Library
Access your Case Information on the NDC.

Click HERE to watch the Getting Started Video.
New Procedure for 341 Meeting of Creditors and UST Zoom Link - Effective October 1, 2023

Debtor Orientation Video

Please watch before attending your 341 Meeting of Creditors.

Maximize for best experience.
Make your payments online with TFSBillPay.

Click HERE to watch video guides at TFSbillpay.com.

Contact Information

26999 Central Park Blvd.
Suite 125N
Southfield, MI  48076
(313) 962-5035
(313) 965-1940 (fax)
Phone Hours: M - F, 9:00 am - 5:00 pm
Office Hours:  M - F, 9:00 am - 5:00 pm
Closed for lunch 12:45 - 1:45 daily

Payment Mailing Address

​P.O. Box 2018
​Memphis, TN  38101-2018

​*Make Checks Payable to Chapter 13 Trustee*
*Include Case Number on all Payments*


Quick Links

NDC (National Data Center Case Access)
13 Network Case Access
TFS Bill Pay
Bankruptcy Documents - Document Submission
13Class - Trustee Identifier TEN13057
​ Free Personal Financial Management Class Needed to Obtain a Discharge
BFine (Bankruptcy + Finance Information Network Exchange)
CM/ECF (PACER)
United States Bankruptcy Court E.D. Mich.
David Wm. Ruskin, Chapter 13 Trustee
Tammy L. Terry, Chapter 13 Trustee
National Association of Chapter 13 Trustees (NACTT)

Standing Trustee Pledge of Excellence

HOLIDAY NOTICE! (updated 11/07/25)
Updated Deadlines

Please click HERE to view our 2025 Holiday Deadline Schedule.

IMPORTANT NOTICE! (updated 10/24/25)
LBR 2016-1

Effective October 22, 2025, pursuant to the amended LBR 2016-1, the flat fee for Chapter 13 cases has increased from $3,500 to $4,250. Attorneys must update initial fee requests accordingly for all new cases. For pending cases where the original 2016b statement reflects the $3,500 fee, the increased fee of $4,250 will be accepted by our office in the OCP only if an amended 2016b is filed with court for that amount and approved by the debtor(s).

IMPORTANT NOTICE! (updated 10/22/25)
bkdocs Matter Calendar

Our office will no longer be sending reminder emails to upload documents prior to the 341 hearing.

As announced at the Brown Bag Luncheon last month, bkdocs now has a Matter Calendar. 
  • Select Matter Calendar
  • Select Krispen Carroll as Trustee
  • Select Date
  • Filter by firm name
  • Cases highlighted in green are cases that we have all documents
  • Cases highlighted in yellow are cases that we still need something
  • You can upload the documents from this screen by selecting the case, then Upload Documents

Cases will be updated no later than the Friday prior to the 341 hearing.

If your office needs assistance using bkdocs, please contact Travis Hall or Shannon Horton.

IMPORTANT NOTICE! (updated 8/27/25)
13Class Update

The Trustee Education Network (TEN) will be making the following changes to the free Personal Financial Management
Class offered at 13Class.com.

As of September 1, 2025, Trustee Identifier Numbers (TEN13xxx) are no longer used for registration. All debtors taking the TEN course at 13Class.com must provide the following:

1.      Case number in short format: YY-NNNNN (One dash. No letters)
2.      Last-4 SSN
3.      Unique email address for each debtor taking the course


Spouses register one at a time, use separate email addresses, and take the course individually. They can use the same computer, but not at the same time.
​
Everyone is encouraged to contact Technical Support through the 13Class.com website for assistance, not the trustee’s office or attorney's office. 

The course is 4.5 hours long and presented in 20-minute lessons. Plan accordingly.

STAFF DIRECTORY! (updated 8/18/25)
New Cases and Claims Changes

The Staff Directory Page has been updated. There are changes to New Cases and Claim Department. Please visit our Staff Directory page to see the updates.

IMPORTANT NOTICE! (updated 7/23/25)
Available Court and 341 Hearing Dates

Available court and 341 hearing dates can be found on our Hearings Page. If you have any questions about scheduling a hearing, please contact the court at www.mieb.uscourts.gov.

IMPORTANT NOTICE! (updated 5/6/25)
Tolling Agreements

The Tolling Agreement for Cash Proceeds and the Tolling Agreement for Real Estate have been updated. Please visit our Library page to view and download the updated forms.

REDACTION REMINDER!!(updated 3/13/25)
bkdocs.us

We have noticed an increase in documents with an account or ID number formatted the same as SSNs. These numbers must be redacted to be accepted through bkdocs.us. 

Remove SSNs, dependent information and bank account information from all Tax Returns submitted through 
bkdocs.us. Tax Returns that contain SSNs will be rejected by the bkdocs.us service. If you are submitting State of Michigan Tax Returns please redact the example SSNs that appear on the return in boxes 2 and 3.

Any party in a case may request access to bkdocs.us. 

Please visit bkdocs.us to register for a free document submission account. Click 
here for a Getting Started guide.

When uploading 2024 Federal Tax Returns please use the 2024 - Federal Income Tax Returns from the Select Document Type dropdown.


Submit driver's licenses and Social Security Cards to Debtor Identity Verification.

Please group pay-stubs together when submitting them through 
bkdocs.us as the service can accept files up to 25MB in size. If sending pay-stubs for a joint case, please group them by debtor.

DIRECTORY UPDATE! (updated 1/28/25)
STAFF DIRECTORY

The staff directory can be viewed HERE and downloaded HERE. Use the emails on the directory when contacting a staff member.

NEW ADDRESS (updated 9/1/24)
WE HAVE MOVED

Office of Chapter 13 Trustee - Krispen S. Carroll
26999 Central Park Blvd., Suite 125N
Southfield, MI 48076

​Click HERE for a pdf with the new address.

IMPORTANT NOTICE! (updated 4/1/24)
Order Adjourning and Order Modifying Plan

The Order Adjourning and the Order Modifying Plan have been updated with our current signature block. Please visit our Library page to view and download the updated forms.

IMPORTANT NOTICE! (updated 2/26/24)
Stipulation and Order to Excuse Payment Order

The Stipulation and Order to Excuse Payment Order has been updated. Please visit our Library page to view and download the updated forms.

IMPORTANT NOTICE! (updated 10/3/23)
341 Zoom Hearings

The 341 Zoom Hearing procedures for the Office of Chapter 13 Trustee - Krispen S. Carroll are changing with the October 6, 2023 Docket. Our assigned US Trustee link and directions for entering the virtual meeting can be found on our Hearings Page. 

§341 Questions to Ask Updated 10/6/2023 - Click Here

​You can upload Driver's License and Social Security Number verification at bkdocs.us.

US Trustee information about new 341 Procedures - Section 341 Meeting of Creditors Information (justice.gov)

Region 9 Trustee Zoom Links Page - Region 9: Local Section 341 Meeting Information (justice.gov)


DEBTOR NOTICE! Instructions for
​Case Access

Detailed information about your case is now available at www.ndc.org.

After accessing the website, choose the "Get Started.  It's Free" button and follow the prompts.  You will need the list of creditors from your case to complete the account set-up process.

The video to the right will help to explain the NDC features.

MAKE YOUR CHAPTER 13
​PLAN PAYMENT ONLINE!
​
Take a tour of the TFS Online Payment System

The Office of the Chapter 13 Trustee -Krispen Carroll is now accepting online payments from TFS Bill Pay.

Information about this service, including an updated Stipulation and Order Excusing Wage Order and Order for Electronic Transfer of Funds is available by clicking HERE.  Check out the website at www.tfsbillpay.com.

    Attn. Chapter 13 Debtors:
    Please complete the following sections to receive documents from
    ​the Trustee via e-mail.

    Please enter your case number.
    By providing your e-mail you agree to receive non-court documents via e-mail from the Office of Chapter 13 Trustee - Krispen S. Carroll. We will never sell your information to any company or person.
Subscribe

    To Unsubscribe from emails from the Trustee complete the following and click unsubscribe.

    Please enter your case number.
    You will be removed from the email list within 60 days.
Unsubscribe


A message from the chapter 13 trustee

Our Staff strives to provide outstanding assistance and we welcome your comments and any suggestions on how we may continue to improve our performance.  Please direct your comments to Krispen Carroll by calling 313-962-2383, writing to the address listed under contact information on our home page, or via email to her assistant at [email protected].

For questions or comments about this website, contact us via this link:


Disclaimer
Photo from YODCOX!
  • Home
  • Hearings
  • Staff Directory
  • Information and Maps
  • Library