Contact Information

719 Griswold, Suite 1100
Detroit, MI  48226
(313) 962-5035
(313) 965-1940 (fax)
Phone Hours: M-F, 8:00 am - 4:00 pm
Office Hours:  M - F, 9:00 am - 5:00 pm
Closed for lunch 12:45 - 1:45 daily

Payment Mailing Address

​P.O. Box 2018
​Memphis, TN  38101-2018

​*Make Checks Payable to Chapter 13 Trustee*
*Include Case Number on all Payments*

Quick Links

CM/ECF (PACER)
TFS Bill Pay
NDC (National Data Center Case Access)
13 Network Case Access
United States Bankruptcy Court E.D. Mich.
David Wm. Ruskin, Chapter 13 Trustee
Tammy L. Terry, Chapter 13 Trustee
National Association of Chapter 13 Trustees (NACTT)

IMPORTANT NOTICE!
Office Contact Information during Stay at Home Order

Effective March 24, 2020 the staff of the Office of Chapter 13 Trustee - Krispen S. Carroll will be working from home until at least April 14, 2020.

If you need to contact the office, please see our Staff Directory Page and send your request via email. If you need to call our office the following phone numbers will put you in touch with someone that will forward your request to the correct employee. 

General questions - 313-319-2152
ACH questions - 313-319-2402
Thank you for you patience and understanding during these unprecedented circumstances.

DEBTOR NOTICE!
​FOR DEBTORS WITH QUESTIONS ABOUT YOUR CHAPTER 13 PAYMENTS

The Office of the Chapter 13 Trustee, Krispen S. Carroll, understands that many debtors may have had interruptions in regular income due to the Covid-19 restrictions imposed by the State of Michigan.  If you are unable to make your regular payment due to loss of a job, you do not need to contact our office to provide that information.  Temporary gaps in otherwise regular payments will not result in the filing of a Motion To Dismiss (MTD) during this crisis. 
 
If your inability to make payments is likely to extend beyond the next several weeks, debtors are encouraged to contact their attorney.  Any formal suspension or modification of your current payment obligation requires approval of the court which can be obtained only through your attorney.  Please direct all questions requesting any suspension or reduction of payments to your attorney.   

DEBTOR NOTICE!
​ACH UPDATE FOR DEBTORS FINANCIALLY AFFECTED BY THE CORONAVIRUS

The Office of the Chapter 13 Trustee, Krispen S. Carroll will grant a one-time request to stop one ACH payment.  Please contact Jackie Arbogast @ jacqulynn@det13ksc.com .  Upcoming ACH draw dates and deadlines are as follows:
ACH Draw Date Deadline - Date Time
March 28, 2020 March 26, 2020 4:00 pm
April 5, 2020 April 2, 2020 4:00 pm
April 17, 2020 April 15, 2020 4:00 pm
April 28, 2020 April 24, 2020 4:00 pm
If additional relief is required beyond one payment, please contact your attorney.  Our office will stipulate to temporarily remove debtors from the ACH program.  Debtors also have the option to switch from ACH payments to TFS deductions (www.tfsbillpay.com).  Please contact your attorney immediately.  

DEBTOR NOTICE!
​Debtor Orientation Video

The video to the right should be watched before attending your 341 Meeting of Creditors.

The video provides valuable information as you begin the Chapter 13 Bankruptcy process.

For best viewing experience please download or maximize while viewing online.

    Attn. Chapter 13 Debtors:
    Please complete the following sections to receive documents from
    ​the Trustee via e-mail.

    By providing your e-mail you agree to receive non-court documents via e-mail from the Office of Chapter 13 Trustee - Krispen S. Carroll. We will never sell your information to any company or person.

DEBTOR NOTICE! Instructions for
​Case Access

Detailed information about your case is now available at www.ndc.org.

After accessing the website, choose the "Get Started.  It's Free" button and follow the prompts.  You will need the list of creditors from your case to complete the account set-up process.

The video to the right will help to explain the NDC features.

MAKE YOUR CHAPTER 13
​PLAN PAYMENT ONLINE!
​Take a tour of the TFS Online Payment System

The Office of the Chapter 13 Trustee -Krispen Carroll is now accepting online payments from TFS Bill Pay.

Information about this service, including an updated Stipulation and Order Excusing Wage Order and Order for Electronic Transfer of Funds is available by clicking HERE.  Check out the website at www.tfsbillpay.com.

    To Unsubscribe from emails from the Trustee complete the following and click unsubscribe.

    You will be removed from the email list within 60 days.