Staff Directory - Download a pdf copy Here. Click or copy the emails on the directory to contact an employee.

Cases assigned by end digits are listed in parentheses. 

Administration and Management

Human Resources /
​Operations Manager
Nancy Kapitan
ext 235
​313-962-6719
​[email protected]
IT Manager / 13 Network /
​NDC Sign Up
Travis Hall
ext 221
313-963-4315
[email protected]
Executive Assistant
Shannon Horton
​ext 233
​313-962-2383
​[email protected]
Inquiries / Case Status
Tracey Brown
​
313-962-5035
​[email protected]

Finance Department

Debtor Payments /
Creditor Disbursements
Jackie Arbogast
ext 236
​313-963-4364
[email protected]
Shannon Horton
ext 233
​313-962-2383
​[email protected]
Monica Andrews
ext 226
​313-962-6727
[email protected]
ACH Payments & Agreements
Jackie Arbogast
ext 236
​313-963-4364
​[email protected]
Creditor EFT Payments
Shannon Horton
ext 233
​313-962-2383
[email protected]
Closed Cases
Shannon Horton
ext 233
313-962-2383
[email protected]

New Cases

Case Entry / ​Original Wage Deductions
Nancy Armstrong (00-49)
ext 243
​313-962-8635
[email protected]

Donna Howard (50-99)
ext 237
​313-962-6723
[email protected]
341 Meeting Adjournments
Shannon Horton
ext 233
313-962-2383
[email protected]

Claims Department

Proof of Claim & Order Entry
Nancy Armstrong (00-49)
ext 243
​313-962-8635
[email protected]

Donna Howard (50-99)
ext 237
​313-962-6723
[email protected]
Creditor Payment Changes / Transfers of Claim
Kathy Sager (00-99)
ext 234
​313-962-7948
​[email protected]

Auditing Department

All Post-Confirmation Files Thru Expiration / Discharge Including  Amended Wage Deductions, ACH & TFS Stips & Orders and Objections to Claims
Case Auditors
Gretchko Team
Angie James  (00-99)
ext 239
313-962-5036
[email protected]
Randon Team
Christina Haley (00-34)
ext 240
313-962-5038
​[email protected]
Jamie Basharrah (35-64)
ext 241
​313-963-4317
​[email protected]
BethAnn Schick (65-99)
ext 242
313-962-5040
[email protected]

Legal Department

All Files Thru Confirmation Including Pre-Confirmation Fee Apps, Amended Wage Deductions / ACH & TFS Stips & Orders
Legal Assistants
Gretchko Team
Jacqueline Plasters (00-99)
ext 231
​313-962-7955
​[email protected]
Randon Team
April Terris (00-24)
ext 227
​313-963-4346
​[email protected]
Matt Lombardo (25-49)
ext 228
313-963-4351
​[email protected]
Jeff Lesperance (50-74)
ext 229
​313-962-7953
​[email protected]
Nicole Eagger (75-99)
ext ​230
​313-962-2379
​[email protected]
Staff Attorneys
All End Digits
Margaret Conti Schmidt
ext 225
​313-962-7951
​[email protected]
In Training
Daniel DiCicco
ext 223
313-962-5042
[email protected]
Status Conferences